Please become familiar with the following policies. It will make the registration process and our training run smoothly!

• You must pre-register. You will not be considered registered in our classes until we receive the registration form and your payment.  We require that you pre-register for our classes for a couple of reasons: 1- Due to the amount of materials we distribute in class, we need to have an accurate count of how many providers will be attending each one and enough time to prepare them. 2- Weber State University has set strict guidelines for us to follow when handling money. They will not allow any money to remain in the office unsecured, overnight. We also do not want to put your information at risk by having it sit on a desk overnight. It is for your privacy and safety that we request you send in your money. If you do not wish to send your money in through the mail you may come into our office during office hours, 8am-4:00pm and register in person.
  Money can not be accepted at the training. Each registration form will let you know where to send it. Please check the training schedule page (see link at the bottom of this page or the link to the left) in this website to see if a class is full or has been rescheduled or cancelled.
   

• All training participants must review and sign the Statewide CCR&R Training Participant Code of Conduct each time you register. If there is no signature, your registration form will be sent back for you to sign. We will not be able to hold your spot in any class and you may miss out on the class that you want to register for. We are not able to register any one for a class without the signed copy of the Code of Conduct.
   

• The registration form has the information we need for the Utah State Training Registry and must be filled out in full. An incomplete registration form will delay your registration and you may miss the class you are trying to register if it fills before we can collect the information we need. If you have any questions about the information we collect, you can contact our office at 626-7784.
   

• If you are sending registrations for more than one person, you must include a registration form for each person and each person must sign the Training Participant Code of Conduct. The form has the information we need for the Utah State Training Registry, without it we cannot register you for any of our classes. Also, each person must sign a copy of the Utah State CCR&R Training Participant Code of Conduct. Without that signature, no one will be able to attend classes.
   

• Registration for each class will close 7 days prior to the start of class. No registrations will be accepted within a week of the class' start date. This will give us time to prepare the right number of materials.
   

• We register for classes one quarter at a time. You may register only for the classes listed in our current newsletter. Each quarter's class schedule and registration form can be found in our quarterly newsletter, the Child Care Connector. The newsletter is published every September, December, March and June. The schedule and registration form will also be posted here on the website shortly after it has been sent in the mail. Visit our newsletter page for the current issue.
   

• Sorry, we are not able to issue a refund. If we receive money from you for a class that is already full, we can give you the option of sending the check back to you or sending you a credit voucher. When a class is full, it will be posted on the training schedule page (a link to the schedule can be found at the bottom of this page). You can always call our office at 626-7837 to check if the class is full before sending in the registration form or check our online schedule by following the link on the left.
    

• If you are unable to attend a class and you call at least three days before the first session starts, we can send you a credit voucher. Sorry, we are not able to refund money. Please be sure to call during office hours 8am-4:00pm. You can reach us either at 626-7837, 626-7784, or toll free at 1-888-970-0101.   We cannot issue a credit voucher if you fail to notify us before the first session of a class.
    

• Each 10 hour class is broken down into four sessions. If you miss one or two session(s) in a class, no money can be refunded. However, you can make it up when that session is taught again, without repaying.
  You also have the option of making-up the session you missed with another CCR&R agency without having to pay again. We have an agreement with our sister agencies that allows you to make up one or two sessions with them. Just contact them for their times and registration policies. Our sister agency in Salt Lake limits the number of providers they will allow to take make-up sessions to contact them as soon as you see that they will be holding the class you need. A list of CCR&R's in Utah can be found by following this link.
   

• To register for a make-up session with us, simply fill out the registration form and circle the dates you need to make up, write "make-up" in the amount enclosed section and send it in. Be sure to include the signed Code of Conduct with the form. We have a limited number of make-up slots available for each night so please let us know if you are registered for a make-up session and are unable to attend.
     

• We need to have a minimum number of providers enrolled to conduct the class. Classes which don't meet these minimum numbers three days before the class, will will be either cancelled or rescheduled. We will notify you and send you a credit voucher for another class.
     

• Certificates are given to participants on the last day of class. If you are making up a session, let the trainer know, they can get the certificate to you sooner. If you do not receive a certificate within two weeks of the final session, contact our office at 626-7784. There will be a $5 charge for a replacement certificate.