HAS - Health Information Technology
Results of Assessment
2003-2004 (submitted 09/28/04)
Program
Goal #1
To
provide a pool of qualified students with entry-level knowledge & skills
defined by AHIMA for Health Information administrators.
Standard/Outcome
A. 80% of all HIT graduates
taking the RHIT certification examination will pass on the first writing.
Evaluation Method
1.
AHIMA Domains,
subdomains and tasks and knowledge cluster content assessments are reviewed
annually by the HIT faculty and Program Advisory Committee.
Follow-up from 02-03
report:
Hthsci 2240 Introduction to
Pharmacology was added as a required course for all Health Information
Technology students in the 2004-04 academic year.
HIM 3300 content was to include more clinical
abstraction of patient information on JCAHO
Core Measures.
Results for 03-04:
·
Program director
and faculty reviewed the curriculum in relationship to the Domains, subdomains,
and tasks statements, the knowledge cluster content and in response to the
accreditation site visit report in September, 2004.
Responsive/Corrective Action:
HIM 2000 – Faculty will expand
the physician deficiency analysis lab assignment to include input of the deficiencies into the MedRec software package. Students will also
conduct report generation from this program. In addition, the students will process Release of Information requests with input
into the MedRec software package.
HIM 2862 – A coding module will be developed that will
require all students to code and abstract 25-30
patient records using the Codefinder and HDM software packages
in the HIM lab for campus students and at their PPE/Mentoring site for
distance learning students.
HIM 3010 – The course will include discussion and
possible guest lecturers on the areas of voice
recognition, document imaging and bar coding.
HIM 3300 An assignment will be developed
using patient records and mock insurance
company requests for information on length of stay, intensity of
service, severity of illness issues and
resource utilization.
Follow-up: Program Director
to verify that content was appropriately added to all courses.
·
Advisory
committee made some recommendations for curriculum additions/changes following
the HIT Accreditation Team Site Visit:
Develop more laboratory learning activities using
the HIM discipline-specific software (ROI software, physician
deficiency management, Encoder/abstractor).
Add to HIM 3010 learning activities in the areas
of voice recognition, document imaging, automatic identification.
Responsive/Corrective Action:
HIM 2000 – Faculty will expand the physician deficiency
analysis lab assignment to include
input of the deficiencies into the MedRec software
package. Students will also conduct
report generation from this program. In addition,
the students will process Release of Information requests with input into
the MedRec software package.
HIM 2862 – A coding module will be developed that will
require all students to code and abstract 25-30
patient records using the Codefinder and HDM software packages
in the HIM lab for campus students and at their PPE/Mentoring site for
distance learning students.
HIM 3010 – The course will include discussion and
possible guest lecturers on the areas of voice
recognition, document imaging and bar coding.
HIM 3300 An assignment will be developed
using patient records and mock insurance
company requests for information on length of stay, intensity of
service, severity of illness issues and
resource utilization.
Follow-up: Program Director
to verify that content was appropriately added to all courses.
2.
Annual review of
the RHIT certification examination results to analyze student performance in
each knowledge area in comparison to overall performance.
Results:
·
Eight students
took the RHIT certification examination in the calendar year 2003 and twelve
students sat for the RHIT certification examination in the first six months of
2004 for a total of 20 first-time takers of the RHIT examination. Two students
did not pass the exam on their first attempt for a 90% pass rate for first time
candidates. When comparing the first time candidate mean for WSU students to
the national mean, one Domain area is below the national mean. This Domain is
3B Legal Issues which indicates a trend that is lower in this area for graduates
over a two year period.
Responsive/Corrective Action:
Beginning Fall, 2003 a module was added to
HIM 2000 that included HIPAA notification,
restrictions, amendments, revocations, etc. In addition, this fall 2004,
more content on the release of information function
has been added to this course with HIM laboratory
work and additional practice during the PPE.
Follow-up: Program Director
to verify that content was
appropriately added to HIM 2000.
B. 95% of all HIM courses
will reflect critical thinking/problem solving projects, activities or other
types of assessment.
Evaluation Method
1.
Assignments, exams and other types of assessment are reviewed annually by HIM
faculty to assure that practice and evaluation of critical thinking skills are
available to students.
Results:
·
Faculty reviewed
activities of all courses and felt that they are all appropriate and reflect
critical thinking skills.
Responsive/Corrective Action:
HIM 2000, fall, 2004 more content on the
release of information function that require
critical thinking skills has been added to this course with HIM laboratory
work and additional practice during the PPE.
HIM 2862 – A coding module will be developed that will
require all students to code and abstract 25-30
patient records using the Codefinder and HDM software packages
in the HIM lab for campus students and at their PPE/Mentoring site for
distance learning students.
HIM 3300 An assignment will be developed
using patient records and mock insurance
company requests for information on length of stay, intensity of
service, severity of illness issues and
resource utilization.
Follow-up: Program Director
to verify that content was appropriately added curriculum.
2.
Faculty will be evaluated by students on course evaluations in the average to
excellent range for problem-solving and thinking analytically.
Results:
·
Average of all
mean scores from student course evaluation is 4.45 (above-average), indicating
that students agree that course activities challenged them to apply
problem-solving skills and to think analytically.
Responsive/Corrective Action:
None needed at this time.
C. 80% or more of the HIT
areas of practice in exit surveys will show that the program was average to high
quality.
Evaluation Method
1.
Detailed exit surveys are conducted annually and the results are analyzed and
shared with the Program Advisory Committee.
Results:
·
Students ranking
of HIT areas of practice on exit surveys ranged from 3.1-3.6 in all areas, or
100% above average,
Responsive/Corrective Action:
None needed at this time.
D. 80% or more of the
responses on the HIT graduate survey will show good to excellent preparation for
their current position.
Evaluation Method
1.
Detailed graduate surveys are conducted in odd-numbered years and the results
are analyzed and shared with the Program Advisory Committee.
Results:
·
Surveys are
administered in odd-numbered years only, so no graduate survey sent this year.
Responsive/Corrective Action:
None needed at this time.
E. 80% or more of the
subject areas of the graduate surveys will show that instruction was
satisfactory.
Evaluation Method
1.
Detailed graduate surveys are conducted in odd-numbered years and the results
are analyzed and shared with the Program Advisory Committee.
Results:
·
Surveys are
administered in odd-numbered years only, so no graduate survey was sent out this
year.
Responsive/Corrective Action:
None needed at this time.
F. Employers will express
adequate to excellent competence or unimportant regarding HIT skills expected of
entry-level health information technicians.
Evaluation Method
1.
Employee surveys are completed by HIM Program Director in odd-numbered years and
the results are shared with the Program Advisory Committee.
Results:
·
Surveys are
administered in odd-numbered years only, so no employer survey was sent out this
year.
Responsive/Corrective Action:
None needed at
this time.
Program
Goal #2
Faculty
will demonstrate current HIM knowledge and skills as teaching expertise and
professional role models.
Standard/Outcome:
A. Director/faculty must
have current HIM credentials when teaching HIM specific courses and should
possess a Baccalaureate degree or higher.
Evaluation
Method
1.
The HIM Program Director will maintain faculty files with a current
resume and copy of AHIMA membership card.
Results:
·
All HIM
credentialed faculty have current active membership with AHIMA.
·
All faculty
who teach in the HIT program have a Baccalaureate degree or higher.
Responsive/Corrective
Action:
None
needed at this time.
B. Director/faculty must
demonstrate a variety of teaching strategies.
Evaluation
Method
1.
Faculty Peer Evaluation process is completed on all HIM faculty in
accordance with WSU Policies and Procedures.
A member of the Program Advisory Committee will be a part of the Peer
Evaluation Committee.
Results:
·
One
faculty member was evaluated by his Faculty Peers and was rated as Excellent
or 4.0 (on 4 point scale) in the areas of course design, teaching
strategies, teaching effectiveness, etc.
Responsive/Corrective
Action:
None
needed at this time.
2.
Faculty will be evaluated by students on course evaluations in the
average to excellent range for techniques that enhance learning.
Results:
·
Average of
all mean scores from student course evaluation is 4.3 (above-average),
indicating that students agree that teaching techniques in the course
enhanced their learning.
Responsive/Corrective
Action:
None
needed at this time.
C. 100% of HIM courses will
incorporate technology for instructional delivery.
Evaluation
Method
1.
All faculty will meet the Dumke College of Health Professional Faculty
Computer Literacy.
Results:
·
All current
faculty meet Dumke CHP Faculty Computer Literacy standard by use of
Microsoft Word, Groupwise, Power Point, Gradebook, WSUonline and Chitester
computer systems.
·
All online courses have been or will be converted to the Web CT delivery
system by January 1, 2005. All faculty have been appropriately trained
to use the Web CT system.
Responsive/Corrective
Action:
Program Director to follow up with course evaluations for transition issues.
2.
Assignments are reviewed annually by HIT faculty to assure that technology is
appropriately being applied to course activities.
Results:
·
Program
Director and Faculty met in September, 2004 and evaluated result from the
program accreditation process in relationship to technology changes needed
in the program.
Responsive/Corrective
Action:
HIM 2000 - Faculty will expand the physician
deficiency analysis lab assignment to include input of the deficiencies into
the MedRec software package. Students will also conduct report
generation from this program.
HIM 2862 -
A coding module will be
developed that will require all students to code and abstract 25-30 patient
records using the Codefinder and HDM software packages in the HIM lab for
campus students and at their PPE/Mentoring site for distance learning
students.
Follow-up:
Program Director to verify that appropriate content was added to curriculum.
D. Director/faculty
teaching HIM specific courses will attend relevant professional development
activities to keep knowledge and skill current.
Evaluation
Method
1.
Documentation of appropriate professional development to include attendance at
least one State or National HIM professional association meeting (CE
certificate, travel documents, etc)
Results:
·
Program
Director and all faculty have attended appropriate professional development
meetings in 2003-2004 to include:
2003 AHIMA National Convention, Minneapolis, MN; 2004 AHIMA Assembly on
Education Summer Symposium, Chicago, IL;
Utah Health Information Management Association’s Annual Spring
Meeting, May, 2004, Salt Lake City, UT.
·
Part-time
faculty member, Heather Merkley is continuing her work on a Masters degree in
Education with expected graduation date of August, 2005.
Responsive/Corrective
Action:
None
needed at this time.
2. Faculty Peer
Evaluation process is completed on all HIM faculty in accordance with WSU
Policies and Procedures. A member
of the Program Advisory Committee will be a part of the Peer Evaluation
Committee.
Results:
·
One faculty
member was evaluated by his Faculty Peers and was rated as Excellent or 4.0
(on 4 point scale) in the areas of course design, teaching strategies,
teaching effectiveness, etc.
Responsive/Corrective
Action:
None
needed at this time.
E. Provide faculty with
up-to-date instructional resources and computer software in areas that have
frequent changes and updates.
Evaluation
Method
1.
Faculty computers are updated every four years as recommended by WSU Policy.
Results:
·
Three
department faculty member computers were updated in August, 2003.
·
One department faculty member computer was acquired in August, 2002
·
One department faculty member (Heather Merkley) computer was replaced in
August, 2004
·
Five new workstations were purchased with Perkins Grant monies to replace
outdated hardware in the HIM lab.
Responsive/Corrective
Action:
None needed at this time.
2.
Annually assess additional computer software requirements.
Results:
·
All faculty
and HIM Lab computers are equipped with Microsoft Office Suite applications,
Internet access, etc.
·
Computer
scanning capabilities are available to faculty and students in the HIM Lab.
·
3M Health
Information System program are updated annually by the vendor.
·
MedRec
Millenium Software applications continue to meet the needs of both faculty
and students.
Responsive/Corrective
Action:
None
needed at this time.
F. 90% of HIM Course
Evaluation forms will indicate HIM faculty performance is good to excellent.
Evaluation
Method
1.
Course evaluations are reviewed annually by the Program Director.
Results:
·
Average of
all mean scores from student course evaluation is 4.3 (above-average),
indicating that students believe that department faculty are performing
above average.
Responsive/Corrective
Action:
None
needed at this time
Program
Goal #3
To
build strong alliances with its diverse HIM community of interest.
Standard/Outcome:
A.
100% of professional practice experience sites selected will demonstrate good to
excellent in instruction and adherence with instructional objectives.
Evaluation
Method
1.
Evaluation forms completed by students regarding their Clinical Practice
activities are reviewed by the Program Director/faculty and results shared with
the Professional Practice Experience preceptor.
Results:
·
PPE
students completed an evaluation form of their Professional Practice
Experience preceptor at the end of each rotation. Students ranked the
PPE site supervisors 3.2 (on a 4 point scale) or above average.
Responsive/Corrective
Action:
None needed at this time.
B. 10 or more HIM or
related professionals will participate in HIM required courses.
Evaluation
Method
1.
Course schedules will reflect dates and identification of guest speakers or
onsite visits by students. Discussions
regarding the quality of these presentations are done with students and faculty.
Results:
· HIM
2000 included one scheduled site visit and five different guest speakers (UHIMA,
HIPAA, Ambulatory record administration, Long term care record
administration and Mental health record administration.
·
1 scheduled
site visit in HIM 3010
·
PPE
activities in HIM 2861 and 2862
·
HIM 2330 had
one guest speaker presenting the billing process in the acute care
environment to include the billing denial process.
·
4 guest
speakers in HAS 3000
Responsive/Corrective
Action:
None needed at this time.
C. 15 or more different
community sites will be used for HIM professional practice experience annually.
Evaluation
Method
1.
Program Director or HIT clinical coordinator will contact via onsite visit,
telephone, or email all professional practice sites to evaluate the site,
discuss professional practice goals, and to receive verbal evaluations of the
students and the program from the supervisors.
Results:
·
9 long term
care sites and 2 ambulatory clinics were used for the alternate care PPE sites
·
7 acute care
hospital sites were used for the acute care PPE sites
Responsive/Corrective
Action:
Continue to develop and add PPE sites in all areas of
health care delivery.
Follow-up:
Program Director to monitor the number of PPE sites
and ensure that a variety of
settings are being used and the program has adequate sites annually.
2.
Preceptors will be oriented to professional practice experience activities
annually.
Results:
·
Three new
PPE site supervisors were added this year. Heather Merkley oriented these
individuals in September, 2004. In addition, she spoke with each PPE site
supervisor to answer their questions and make sure they were aware of PPE
requirements. Faculty members are planning to visit each site while the
student is there to see how things are going during the 2004-2005 year.
Responsive/Corrective
Action:
None needed at this time.
D. 50% or more of the
Program Advisory Committee members will be present at all meetings.
Evaluation
Method
1.
Advisory committee minutes will be monitored annually for attendance.
Results:
·
HIT/HIM
Program Advisory Committee met on January 29. 2004. Of the 11 members invited to the meeting, 9 were in attendance
or 82%.
Responsive/Corrective
Action:
None needed at this time
E. The HIT program will
attain affiliation agreements with a sufficient number and a variety of health
care facilities to meet the needs of the clinical practice.
Evaluation
Method
1.
Validate that all PPE sites have a current and up-to-date clinical affiliation
or mentor agreement on file prior to assigning a student to the site.
Results:
·
All sites in
which students were assigned to for their Professional Practice Experience
had current clinical affiliation or mentor agreements in 2003-2004.
Responsive/Corrective
Action:
None needed at this time
Follow-up:
Program Director/Clinical Coordinator to monitor this
annually.
Program
Goal #4
To
recruit/retain qualified students in the HIT program.
Standard/Outcome:
A.
HIM faculty will participate in recruitment activities on and off campus and
undergraduate advisement activities
Evaluation
Method
1.
Participate in documented college recruitment activities and others, which
includes, Program Advisory Committee referrals, the distribution of recruitment
materials mailed, inquiries answered via Internet, response to telephone
messages, walk-ins, etc.
Results:
·
Program
Director and all faculty participated in WSU Major Fest in October, 2003.
·
Program
packets were mailed out to all interested students.
Responsive/Corrective Action:
None needed at this time
Follow-up:
Program Director/Clinical Coordinator to monitor this
annually.
B. Program selection
process will be applied when sufficient numbers of student applications are
received (over 20).
Evaluation
Method
1.
Program selection process is documented in the student file upon
acceptance into the HIM program.
Results:
·
The HIT
program had less than 20 campus students apply in 2003-2004 so the selection
criteria was not required.
·
The HIT
program currently does not restrict the number of distance education
students in the program.
Responsive/Corrective Action:
None needed at this time
Follow-up:
Program Director/Clinical Coordinator to monitor this
annually.
C. To remain in the HIM
Program, students must maintain a GPA of a 2.5 on a scale of 4.0 and must attain
a minimum of a “C” (2.0) or better in each professional course in the HIM
curriculum.
Evaluation
Method
1. Each
semester, review the WSU probationary report and grade reports of each student
in the HIM program and appropriately advise students who fall below the minimum
requirement.
Results:
·
No HIT
students were placed on probation or received a grade of less than a C in
required courses during the academic year 2003-2004.
Responsive/Corrective
Action:
None needed at this time.
Follow-up:
Program Director to monitor this
annually.
2.
Annually review each student’s progress toward graduation.
Results:
·
The Program
Director counsels students during the fall semester each year to assess
their progress toward graduation.
Responsive/Corrective
Action:
None needed at this
time
Mission Statement /
Student Learning Outcomes / Curriculum Grid / Assessment Plan / Contact
Person
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