HAS - Health Information Management
Results of Assessment
2003-2004 (submitted 09/28/04)
Program
Goal #1
To
provide a pool of qualified students with entry-level knowledge & skills
defined by AHIMA for Health Information administrators.
Standard/Outcome:
A. 80% of all HIM graduates
taking the RHIA certification examination will pass on the first writing.
Evaluation
Method
1.
AHIMA Domains,
subdomains and tasks and knowledge cluster content assessments are reviewed
annually by the HIM faculty and Program Advisory Committee.
Results:
·
Program
director and faculty reviewed the curriculum in relationship to both the
Domains, subdomains, and task and the knowledge cluster content in
September, 2004.
Responsive/Corrective
Action:
No curriculum changes are needed at this time, however during
the 2004-2005 academic year, faculty will need to evaluate the HIM
curriculum in relationship to the new proposed model curriculum requirements
from AHIMA.
Follow-up: Program
Director/Faculty to evaluate HIM curriculum in relationship to the proposed
model curriculum requirement from AHIMA. Then this information will
need to be shared and discussed with the Program Advisory Committee.
2.
Annual
review of the RHIA certification examination results to analyze student
performance in each knowledge area in comparison to overall performance.
Results:
·
One student took the
RHIA certification examination in the calendar year 2003 and passed for a
100% pass rate for first time candidates. When comparing the first time
candidate mean for WSU students to the national mean, one Domain area is
below the national mean. This Domain is 3A Healthcare Delivery Systems and
is below the desired 90% of the national mean threshold.
Responsive/Corrective Action:
The Program Director will monitor certification exam scores
for one more year to see if this pattern continues. If it does then the
curriculum will be evaluated to determine what needs to be added to improve
these scores.
Follow-up: Program
Director with calendar year 2004 certification exam results.
B. 95% of all HIM courses
will reflect critical thinking/problem solving projects, activities or other
types of assessment.
Evaluation
Method
1.
Assignments, exams and other types of assessment are reviewed annually by
HIM faculty to assure that practice and evaluation of critical thinking skills
are available to students.
Results:
·
Faculty
reviewed activities of all courses and felt that they are all appropriate
and reflect critical thinking skills.
Responsive/Corrective Action:
HIM 4100 will be utilizing several new case studies developed
by AHIMA for Electronic Health Records Management to allow for more critical
thinking by students.
Follow-up: Program Director to verify that content was
appropriately added curriculum.
2.
Faculty will be evaluated by students on course evaluations in the
average to excellent range for problem-solving and thinking analytically.
Results:
·
Average of
all mean scores from student course evaluation is 4.45 (above-average),
indicating that students agree that course activities challenged them to
apply problem-solving skills and to think analytically.
Responsive/Corrective
Action:
None
needed at this time.
C. 80% or more of the HIM
areas of practice in exit surveys will show that the program was average to high
quality.
Evaluation
Method
1.
Detailed exit surveys are conducted annually and the results are analyzed
and shared with the Program Advisory Committee.
Results:
·
Students
ranking of HIM areas of practice on exit surveys averaged 4.0 (on a 4-point
scale) or 100% high quality.
Responsive/Corrective Action:
None needed at this
time.
D. 80% or more of the
responses on the HIM graduate survey will show good to excellent preparation for
their current position.
Evaluation
Method
1.
Detailed graduate surveys are conducted in odd-numbered years and the
results are analyzed and shared with the Program Advisory Committee.
Results:
· Surveys
are administered in odd-numbered years only, so no graduate survey sent this
year.
Responsive/Corrective
Action:
None needed at
this time.
E. 80% or more of the
subject areas of the graduate surveys will show that instruction was
satisfactory.
Evaluation
Method
1.
Detailed graduate surveys are conducted in odd-numbered years and the
results are analyzed and shared with the Program Advisory Committee.
Results:
·
Surveys
are administered in odd-numbered years only, so no graduate survey sent this
year.
Responsive/Corrective
Action:
None
needed at this time.
F. Employers will express
adequate to excellent competence or unimportant regarding HIM skills expected of
entry-level health information technicians.
Evaluation
Method
1.
Employee surveys are completed by HIM Program Director in odd-numbered
years and the results are shared with the Program Advisory Committee.
Results:
·
Surveys
are administered in odd-numbered years only, so no graduate survey sent this
year.
Responsive/Corrective
Action:
None
needed at this time.
Program
Goal #2
Faculty
will demonstrate current HIM knowledge and skills as teaching expertise and
professional role models.
Standard/Outcome:
A. Director/faculty must
have current HIM credentials when teaching HIM specific courses and should
possess a Baccalaureate degree or higher.
Evaluation
Method
1.
The HIM Program Director will maintain faculty files with a current
resume and copy of AHIMA membership card.
Results:
·
All HIM
credentialed faculty have current active membership with AHIMA.
·
All faculty
who teach in the HIM program have a Baccalaureate degree or higher.
Responsive/Corrective
Action:
None
needed at this time.
B. Director/faculty must
demonstrate a variety of teaching strategies.
Evaluation
Method
1.
Faculty Peer Evaluation process is completed on all HIM faculty in
accordance with WSU Policies and Procedures.
A member of the Program Advisory Committee will be a part of the Peer
Evaluation Committee.
Results:
· One
faculty member was evaluated by his Faculty Peers and was rated as Excellent
or 4.0 (on 4 point scale) in the areas of course design, teaching
strategies, teaching effectiveness, etc.
Responsive/Corrective
Action:
None
needed at this time.
2.
Faculty will be evaluated by students on course evaluations in the
average to excellent range for techniques that enhance learning.
Results:
·
Average of
all mean scores from student course evaluation is 4.3 (on a 5 point scare or above-average),
indicating that students agree that teaching techniques in the course
enhanced their learning.
Responsive/Corrective
Action:
None
needed at this time.
C. 100% of HIM courses will
incorporate technology for instructional delivery.
Evaluation
Method
1.
All faculty will meet the Dumke College of Health Professional Faculty
Computer Literacy.
Results:
·
All current
faculty meet Dumke CHP Faculty Computer Literacy standard by use of
Microsoft Word, Groupwise, Power Point, Gradebook, WSUonline and Chitester
computer systems.
·
All online
courses have been or will be converted to the Web CT delivery system by
January 1, 2005. All faculty have been appropriately trained to use the Web
CT system.
Responsive/Corrective
Action:
Program Director to follow-up with course evaluations for transition
issues.
2.
Assignments are reviewed annually by HIM faculty to assure that technology is
appropriately being applied to course activities.
Results:
·
Faculty
determined that technology is being appropriately used throughout the HIM
curriculum. Specific courses in which technology is applied by students are
HIM 3050, 3400, 3500 and 4100.
Responsive/Corrective
Action:
None needed at this time.
D. Director/faculty
teaching HIM specific courses will attend relevant professional development
activities to keep knowledge and skill current.
Evaluation
Method
1.
Documentation of appropriate professional development to include attendance at
least one State or National HIM professional association meeting (CE
certificate, travel documents, etc)
Results:
·
Program
Director and all faculty have attended appropriate professional development
meetings in 2002-2003 to include: 2003 AHIMA National Convention,
Minneapolis, MN; 2004 AHIMA Assembly on
Education Summer Symposium, Chicago, IL;
Utah Health Information Management Association’s Annual Spring
Meeting, May, 2004, Salt Lake City, UT.
·
Part-time
faculty member, Heather Merkley is continuing her work on a Masters degree
in Education with expected graduation date of August, 2005.
Responsive/Corrective
Action:
None
needed at this time.
2. Faculty Peer
Evaluation process is completed on all HIM faculty in accordance with WSU
Policies and Procedures. A member
of the Program Advisory Committee will be a part of the Peer Evaluation
Committee.
Results:
·
One faculty
member was evaluated by his Faculty Peers and was rated as Excellent or 4.0
(on 4 point scale) in the areas of course design, teaching strategies,
teaching effectiveness, etc.
Responsive/Corrective
Action:
None
needed at this time.
E. Provide faculty with
up-to-date instructional resources and computer software in areas that have
frequent changes and updates.
Evaluation
Method
1.
Faculty computers are updated every four years as recommended by WSU Policy.
Results:
·
Three
department faculty member computers were updated in August, 2003.
·
One department faculty member computer was acquired in August, 2002
·
One department faculty member (Heather Merkley) computer was replaced in
August, 2004
·
Five new workstations were purchased with Perkins Grant monies to replace
outdated hardware in the HIM lab.
Responsive/Corrective
Action:
None needed at this time.
2.
Annually assess additional computer software requirements.
Results:
·
All faculty
and HIM Lab computers are equipped with Microsoft Office Suite applications,
Internet access, etc.
·
Computer
scanning capabilities are available to faculty and students in the HIM Lab.
·
3M Health
Information System program are updated annually by the vendor.
·
MedRec
Millenium Software applications continue to meet the needs of both faculty
and students.
Responsive/Corrective
Action:
None
needed at this time.
F. 90% of HIM Course
Evaluation forms will indicate HIM faculty performance is good to excellent.
Evaluation
Method
1.
Course evaluations are reviewed annually by the Program Director.
Results:
·
Average of
all mean scores from student course evaluation is 4.3 (above-average),
indicating that students believe that department faculty are performing
above average.
Responsive/Corrective
Action:
None
needed at this time
Program
Goal #3
To
build strong alliances with its diverse HIM community of interest.
Standard/Outcome:
A.
100% of professional practice experience sites selected will demonstrate good to
excellent in instruction and adherence with instructional objectives.
Evaluation
Method
1.
Evaluation forms completed by students regarding their Clinical Practice
activities are reviewed by the Program Director/faculty and results shared with
the Professional Practice Experience preceptor.
Results:
·
PPE
students completed an evaluation form of their Professional Practice
Experience preceptor at the end of each rotation. Students ranked the
PPE site supervisors 3.2 (on a 4 point scale) or above average. All
HIM student internship sites were ranked as excellent by students on the
evaluation forms.
Responsive/Corrective
Action:
None needed at this time.
B. 10 or more HIM or
related professionals will participate in HIM required courses.
Evaluation
Method
1.
Course schedules will reflect dates and identification of guest speakers or
onsite visits by students. Discussions
regarding the quality of these presentations are done with students and faculty.
Results:
· HIM
2000 included one scheduled site visit and five different guest speakers (UHIMA,
HIPAA, Ambulatory record administration, Long term care record
administration and Mental health record administration.
·
1 scheduled
site visit in HIM 3010
·
PPE
activities in HIM 2861 and 2862
·
HIM 2330 had
one guest speaker presenting the billing process in the acute care
environment to include the billing denial process.
·
4 guest
speakers in HAS 3000
Responsive/Corrective
Action:
None needed at this time.
C. 15 or more different
community sites will be used for HIM professional practice experience annually.
Evaluation
Method
1.
Program Director or HIT clinical coordinator will contact via onsite visit,
telephone, or email all professional practice sites to evaluate the site,
discuss professional practice goals, and to receive verbal evaluations of the
students and the program from the supervisors.
Results:
·
9 long term
care sites and 2 ambulatory clinics were used for the alternate care PPE sites
·
7 acute care
hospital sites were used for the acute care PPE sites
·
Three students completed HIM internships this academic year. These
internships were completed at the Santa Barbara Health Authority, Utah VA
Medical Center and with a local Long Term Care Consultant.
Responsive/Corrective
Action:
Continue to develop and add PPE sites in all areas of
health care delivery.
Follow-up:
Program Director to monitor the number of PPE sites
and ensure that a variety of
settings are being used and the program has adequate sites annually.
2.
Preceptors will be oriented to professional practice experience activities
annually.
Results:
·
Three new
PPE site supervisors were added this year. Heather Merkley oriented these
individuals in September, 2004. In addition, she spoke with each PPE site
supervisor to answer their questions and make sure they were aware of PPE
requirements. Faculty members are planning to visit each site while the
student is there to see how things are going during the 2004-2005 year.
Responsive/Corrective
Action:
None needed at this time.
D. 50% or more of the
Program Advisory Committee members will be present at all meetings.
Evaluation
Method
1.
Advisory committee minutes will be monitored annually for attendance.
Results:
·
HIT/HIM
Program Advisory Committee met on January 29, 2004. Of the 11 members invited to the meeting, 9 were in attendance
or 82%.
Responsive/Corrective
Action:
None needed at this time
E. The HIM program will
attain affiliation agreements with a sufficient number and a variety of health
care facilities to meet the needs of the clinical practice.
Evaluation
Method
1.
Validate that all PPE sites have a current and up-to-date clinical affiliation
or mentor agreement on file prior to assigning a student to the site.
Results:
·
All sites in
which students were assigned to for their Professional Practice Experience
had current clinical affiliation or mentor agreements in 2003-2004.
Responsive/Corrective
Action:
None needed at this time
Follow-up:
Program Director/Clinical Coordinator to monitor this
annually.
Program
Goal #4
To
recruit/retain qualified students in the HIM
program.
Standard/Outcome:
A.
HIM faculty will participate in recruitment activities on and off campus and
undergraduate advisement activities
Evaluation
Method
1.
Participate in documented college recruitment activities and others, which
includes, Program Advisory Committee referrals, the distribution of recruitment
materials mailed, inquiries answered via Internet, response to telephone
messages, walk-ins, etc.
Results:
·
Program
Director and all faculty participated in WSU Major Fest in October, 2003.
·
Program
packets were mailed out to all interested students.
Responsive/Corrective Action:
None needed at this time
Follow-up:
Program Director/Clinical Coordinator to monitor this
annually.
B. To remain in the HIM
Program, students must maintain a GPA of 2.5 on a scale of 4.0 and must maintain
a minimum of a "C" (2.0) or better in each professional course in the
HIM curriculum.
Evaluation
Method
1. Each
semester, review the WSU probationary report and grade reports of each student
in the HIM program and appropriately advise students who fall below the minimum
requirement.
Results:
·
No
HIM students were placed on probation this academic year by the University.
·
Student that
received a grade less than C for any required courses must repeat the course
to graduate. One HIM student received a D grade in one course and is
currently retaking this course for a better grade.
Responsive/Corrective Action:
Follow-up on student to
make sure satisfactory progress is being maintained.
2.
Annually review each student’s progress toward graduation.
Results:
·
The Program
Director counsels students during the fall semester each year to assess
their progress toward graduation.
Responsive/Corrective
Action:
None needed at this
time
Mission Statement /
Student Learning Outcomes / Curriculum Grid / Assessment Plan / Contact
Person
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