B. 95% of all HIM courses will reflect critical thinking/problem solving projects, activities or other types of assessment.

Evaluation Method

1.  Assignments, exams and other types of assessment are reviewed annually by HIM faculty to assure that practice and evaluation of critical thinking skills are available to students.

Results:

• Faculty reviewed activities of all courses and felt that they are all appropriate and reflect critical thinking skills.

Responsive/Corrective Action:

Program Director will add assignments in HIM 2330 to model the denial process of billing due to coding.

Follow up:  Program Director/faculty for HIM 2330 in 2003-04.  Need to watch student evaluations closely for two new courses HIM 3400 and HIM 3450 for critical thinking activities.

2.  Faculty will be evaluated by students on course evaluations in the average to excellent range for problem-solving and thinking analytically.

Results:

• Average of all mean scores from student course evaluation is 4.56 (above-average), indicating that students agree that course activities challenged them to apply problem-solving skills and to think analytically.

Responsive/Corrective Action:

None needed at this time.  

C. 80% or more of the HIM areas of practice in exit surveys will show that the program was average to high quality.

Evaluation Method

1.  Detailed exit surveys are conducted annually and the results are analyzed and shared with the Program Advisory Committee.

Results:

• Only one student graduated in the 2002-2003 academic year.  An exit survey was mailed to this student, but it was not returned to the Program Director.

Responsive/Corrective Action:

Program Director to continue to try to get exit survey information from program graduates.

D. 80% or more of the responses on the HIM graduate survey will show good to excellent preparation for their current position.

Evaluation Method

1.  Detailed graduate surveys are conducted in odd-numbered years and the results are analyzed and shared with the Program Advisory Committee.

Results:

• Graduate surveys were sent out in June, 2003.  Graduates’ overall mean score ranking of the HIM program was 3.8 or above-average (on a 5 point scale) in preparing them for their career or job.  100% of graduates ranked the program good to excellent preparation for their current position.

Responsive/Corrective Action:

None needed at this time.

E. 80% or more of the subject areas of the graduate surveys will show that instruction was satisfactory.

Evaluation Method

1.  Detailed graduate surveys are conducted in odd-numbered years and the results are analyzed and shared with the Program Advisory Committee.

Results:

• Content areas in which graduates indicated that more emphasis should be added to the curriculum were:  Health Care Administrative & Supervisory Theory and Legal Aspects of Health Care.

Responsive/Corrective Action:

Graduates that were included in this survey were from the following years: 1998-1999, 1999-2000 and 2000-2001.  In the fall of 2002 an additional credit was added to both of these courses to increase content.  The program will wait for the 2005 graduate survey results to see if further emphasis is still indicated.

Follow-up:  Program Director with 2005 Graduate Survey

F. Employers will express adequate to excellent competence or unimportant regarding HIM skills expected of entry-level health information technicians.

Evaluation Method

1.  Employee surveys are completed by HIM Program Director in odd-numbered years and the results are shared with the Program Advisory Committee.

Results:

• Employee surveys were administered in June, 2003, however HIM employers did not return the program's survey instruments.

Responsive/Corrective Action:

Program Director will continue to try to get employer survey information from program graduates' employers.

Program Goal #2

Faculty will demonstrate current HIM knowledge and skills as teaching expertise and professional role models.

Standard/Outcome:

A. Director/faculty must have current HIM credentials when teaching HIM specific courses and should possess a Baccalaureate degree or higher.

Evaluation Method

1.  The HIM Program Director will maintain faculty files with a current resume and copy of AHIMA membership card.

Results:

• All HIM credentialed faculty have current active membership with AHIMA.

• All faculty who teach in the HIM program have a Baccalaureate degree or higher.

Responsive/Corrective Action:

None needed at this time.

B. Director/faculty must demonstrate a variety of teaching strategies.

Evaluation Method

1.  Faculty Peer Evaluation process is completed on all HIM faculty in accordance with WSU Policies and Procedures.  A member of the Program Advisory Committee will be a part of the Peer Evaluation Committee.

Results:

• No program faculty peer evaluations were required in 2002-2003.

Responsive/Corrective Action:

None needed at this time.

2.  Faculty will be evaluated by students on course evaluations in the average to excellent range for techniques that enhance learning.

Results:

• Average of all mean scores from student course evaluation is 4.6 (above-average), indicating that students agree that teaching techniques in the course enhanced their learning.

Responsive/Corrective Action:

None needed at this time.

C. 100% of HIM courses will incorporate technology for instructional delivery.

Evaluation Method

1.  All faculty will meet the Dumke College of Health Professional Faculty Computer Literacy.

Results:

• All current faculty meet Dumke CHP Faculty Computer Literacy standard by use of Microsoft Word, Groupwise, Power Point, Gradebook, WSUonline and Chitester computer systems.

Responsive/Corrective Action:

None needed at this time.

2. Assignments are reviewed annually by HIM faculty to assure that technology is appropriately being applied to course activities.

Results:

• The HIM faculty met in May and determined that appropriate technology is being applied and used in HIM courses.  Students are required to use one if not more software applications of word processing, spreadsheet and presentation software in all courses.  In addition, discipline-specific software is used in the following courses:  HIM 2000, 2200, 2861, 2862, 2300, 2320, 2330 and 3010.  Assignments incorporate the use of the following applications:  MedRec Millenium - Master Patient Index, Chart Locator, Chart Deficiency; 3M Health Information Systems -  Codefinder, CPTfinder, DRGfinder, APCfinder, Health Data Management.  Current modules that the HIM program has available in which assignments and course incorporation needs to be developed are MedRec Millenium Correspondence Management.  Students have access to Correspondence Management application during their Professional Practice Experience, but currently not in the HIM Laboratory setting.

Responsive/Corrective Action:

HIM 2000 faculty need to develop assignments/activities to utilize the Correspondence Management software application in the HIM Lab.

Follow-up:  HIM 2000 Faculty to develop ROI assignment using software in lab.

D. Director/faculty teaching HIM specific courses will attend relevant professional development activities to keep knowledge and skill current.

Evaluation Method

1. Documentation of appropriate professional development to include attendance at least one State or National HIM professional association meeting (CE certificate, travel documents, etc)

Results:

• Program Director and all faculty have attended appropriate professional development meetings in 2002-2003 to include:  2002 AHIMA National Convention, San Francisco, CA; 2003 AHIMA Assembly on Education Summer Symposium, Columbus, OH;  Utah Health Information Management Association’s Annual Spring Meeting, May, 2003, Salt Lake City, UT.

• Part-time faculty member, Heather Merkley has begun work on a Masters degree in Education.

Responsive/Corrective Action:

None needed at this time.

2. Faculty Peer Evaluation process is completed on all HIM faculty in accordance with WSU Policies and Procedures.  A member of the Program Advisory Committee will be a part of the Peer Evaluation Committee.

Results:

• No program faculty peer evaluations were required in 2002-2003.

Responsive/Corrective Action:

None needed at this time.

E. Provide faculty with up-to-date instructional resources and computer software in areas that have frequent changes and updates.

Evaluation Method

1. Faculty computers are updated every four years as recommended by WSU Policy.

Results:

• Three department faculty member computers were updated in August, 2003.

• One department faculty member computer is one year old and the other faculty member computer is due to be replaced at the end of this current academic year.

Responsive/Corrective Action:

Update Heather Merkley’s computer in 2003-04 academic year.

Follow-up:  Program Director

2. Annually assess additional computer software requirements.

Results:

• All faculty and HIM Lab computers are equipped with Microsoft Office Suite applications, Internet access, etc.

• Computer scanning capabilities are available to faculty and students in the HIM Lab.

• 3M Health Information System program are updated annually by the vendor.

• MedRec Millenium Software applications continue to meet the needs of both faculty and students.

Responsive/Corrective Action:

None needed at this time.

F. 90% of HIM Course Evaluation forms will indicate HIM faculty performance is good to excellent.

Evaluation Method

1. Course evaluations are reviewed annually by the Program Director.

Results:

• Average of all mean scores from student course evaluation is 4.7 (above-average), indicating that students agree that program faculty teaching performance is very good.

Responsive/Corrective Action:

None needed at this time

Program Goal #3

To build strong alliances with its diverse HIM community of interest.

Standard/Outcome:

A. 100% of professional practice experience sites selected will demonstrate good to excellent in instruction and adherence with instructional objectives.

Evaluation Method

1. Evaluation forms completed by students regarding their Clinical Practice activities are reviewed by the Program Director/faculty and results shared with the Professional Practice Experience preceptor.

Results:

• This process has been informal; comments from students prior to this academic year.  Students will begin completing a formal evaluation form for their Professional Practice Experience site preceptor in 2003-2004.

Responsive/Corrective Action:

Develop and implement PPE Site Preceptor evaluation form.

Follow-up:  Program Director develop form and implement. 

B. 10 or more HIM or related professionals will participate in HIM required courses.

Evaluation Method

1. Course schedules will reflect dates and identification of guest speakers or onsite visits by students.  Discussions regarding the quality of these presentations are done with students and faculty.

Results:

• 1 scheduled site visit and UHIMA guest speaker in HIM 2000

• 1 scheduled site visit in HIM 3010

• PPE activities in HIM 2861 and 2862

• 4 guest speakers in HAS 3000

Responsive/Corrective Action:

Continue to add guest speakers and onsite visits to courses as appropriate to meet minimum standard of 10.  HIM 2000, 2200, 2330, 3300 are courses in which guest speakers would enhance student learning and understanding.

Follow-up:  Program Director to monitor the number of speakers and onsite visits to increase compliance with this standard.

C. 15 or more different community sites will be used for HIM professional practice experience annually.

Evaluation Method

1. Program Director or HIT clinical coordinator will contact via onsite visit, telephone, or email all professional practice sites to evaluate the site, discuss professional practice goals, and to receive verbal evaluations of the students and the program from the supervisors.

Results:

• 9 long term care sites were used for the alternate care PPE sites

• 10 acute care hospital sites were used for the acute care PPE sites

• 1 student completed PPE activities with Clark Community College's HIT program

• 1 student completed PPE activities with IHC Corporate Health Information Services Manager

Responsive/Corrective Action:

Continue to add PPE sites in the areas of home health and ambulatory settings.

Follow-up:  Program Director to monitor the number of PPE sites and ensure that a variety of settings are being used annually. 

2. Preceptors will be oriented to professional practice experience activities annually.

Results:

• The HIT/HIM programs implemented its first formal PPE site supervisor orientation. This was held September 29, 2003.  Those PPE site supervisors that could not attend the orientation will be provided with the orientation materials in writing.

Responsive/Corrective Action:

None needed at this time.

D. 50% or more of the Program Advisory Committee members will be present at all meetings. 

Evaluation Method

1. Advisory committee minutes will be monitored annually for attendance.

Results:

• HIT/HIM Program Advisory Committee met on May 29. 2003.  Of the 9 members invited to the meeting, 5 were in attendance or 55%.

Responsive/Corrective Action:

None needed at this time 

E. The HIM program will attain affiliation agreements with a sufficient number and a variety of health care facilities to meet the needs of the clinical practice.

Evaluation Method

1. Validate that all PPE sites have a current and up-to-date clinical affiliation or mentor agreement on file prior to assigning a student to the site.

Results:

• All sites in which students were assigned to for their Professional Practice Experience had current clinical affiliation or mentor agreements in 2002-2003.

Responsive/Corrective Action:

None needed at this time

Follow-up:  Program Director/Clinical Coordinator to monitor this annually.

Program Goal #4

To recruit/retain qualified students in the HIM program.

Standard/Outcome:

A. HIM faculty will participate in recruitment activities on and off campus and undergraduate advisement activities

Evaluation Method

1. Participate in documented college recruitment activities and others, which includes, Program Advisory Committee referrals, the distribution of recruitment materials mailed, inquiries answered via Internet, response to telephone messages, walk-ins, etc.

Results:

• Program Director and all faculty participated in WSU Major Fest in October, 2002.

• Program packets were mailed out to all interested students.

Responsive/Corrective Action:

None needed at this time

Follow-up:  Program Director/Clinical Coordinator to monitor this annually.

B. To remain in the HIM Program, students must maintain a GPA of 2.5 on a scale of 4.0 and must maintain a minimum of a "C" (2.0) or better in each professional course in the HIM curriculum.

Evaluation Method

1. Each semester, review the WSU probationary report and grade reports of each student in the HIM program and appropriately advise students who fall below the minimum requirement.

Results:

• The Program Director did receive the probationary report and counseled students appropriate to correct this situation but did not maintain any statistics on the number of students affected.

• Students that received a grade less than C for any required courses must repeat the course to graduate.  The Program Director counseled students during the year when this occurred, but did not maintain statistics on the number of students affected.

Responsive/Corrective Action:

Program Director to maintain appropriate statistics on the number of students listed on the probationary report or that received inadequate grades.

Follow-up:  Program Director to monitor this annually.

2. Annually review each student’s progress toward graduation.

Results:

• The Program Director counsels students during the fall semester each year to assess their progress toward graduation.

Responsive/Corrective Action:

None needed at this time

Mission Statement / Student Learning Outcomes / Curriculum Grid / Assessment Plan / Contact Person